BEFORE & AFTER
Before, an image without character, just a lot of pixels.
Then, a custom flag that represents you, inspires and tells your story.
A unique symbol that makes a difference.
What is a PROPER FLAGS custom flag?
A PROPER FLAGS custom flag lets you turn your values, memories or messages into a real flag. Designed to capture attention and reflect what matters to you.
What dimensions are available?
Our flags are available in standard sizes of 145cm x 90cm (length x width).
How long does it take to customize my flag?
Customization is a key step that requires time to meet your specific requests. Once your order is placed, our team works meticulously to create a unique flag that meets your expectations.
What are the delivery times?
For orders delivered to France, the average time, including customization and shipping, is 7 to 9 business days. This time may vary slightly depending on the complexity of the design or the time of year (holidays, promotions, etc.).
Do you ship internationally?
Yes, we ship worldwide. Shipping costs vary depending on the destination. You can view options and rates during the checkout process.
How do I personalize my flag?
When ordering, you can choose the design, add text, upload your own images or choose specific colors. The QR code can also be integrated to share unique content.
What types of content are not accepted?
We respect intellectual property rights and ask our customers to do the same. We do not accept orders containing:
- Illegal content, such as child pornography, criminal or terrorist activities.
- Hateful or discriminatory content towards an individual or group.
- Explicit or suggestive content, or content containing nudity for specific products (e.g. calendars, gift wrap, postcards).
What should I do if I am not satisfied with my product?
We offer a quality guarantee on our custom flags. If you receive a product with a manufacturing defect, customization error or damaged, we will refund you 100% without you having to return the product. Contact us via email at properflags@gmail.com or via DM on our Instagram account @properflags.
How can I contact you?
Do you have any questions or special requests? Feel free to contact us via our Instagram account @properflags or by email at properflags@gmail.com . We will be happy to help you make your projects come true.
What is your warranty and refund policy?
Quality Guarantee: We offer 6 months warranty for any manufacturing defects or printing problems.
Full Refund: If the product is defective, mis-customized or damaged, we will give you a full refund without the need to return the product.
Simple procedure: Just send us an email with your order number and photos of the problem, and we will process your request within 48 hours.